Refund policy

Order Cancellation Policy:

  • Time Frame: Orders can be cancelled within 24 hours of placing the order or before the order is shipped, whichever comes first.

  • Contact Us: To cancel your order, email us at info@noahpaws.com with your order number and the reason for cancellation.

Refund Process:

  • Refund: If the cancellation request is made within the allowed time frame, we will process a full refund to the original payment method.

  • Processing Time: Refunds will be processed within 7-10 business days after the cancellation is confirmed.

Shipped Orders:

  • Already Shipped: If your order has already been shipped, please refer to our return policy to initiate a return once you receive the product.

Customer Service:

  • Assistance: For any questions or assistance, email us at info@noahpaws.com.